Course curriculum

Here is an overview of what you, as conference services/banquet manager or director, can expect to learn:

    1. Welcome to Thynk University

    2. How can I share my course completion with social media?

    3. How can I search in Thynk University?

    4. Thynk about Social Sharing.

    5. What is a Thynk Community and should I join it?

    6. Thynk about Thynking Together

    1. Introduction to Thynk Home Page

    2. Thynk about the Thynk Home Page.

    3. Basic Standard Features

    4. Thynk about Basic Standard Features.

    5. How can I personalise the tabs on my Home Page?

    6. Thynk about personalising the tabs on the Home Page.

    7. How can I change the way the list of accounts/contacts appears on the Home Page?

    8. Thynk about changing list views on the Home Page.

    9. How can I add my signature in Thynk so it pulls into documents?

    10. Thynk about uploading your signature.

    1. How can I create a new account and edit it?

    2. Thynk about creating a new account and editing it.

    3. How can I check if a customer is in our database? How do I create a new contact, or edit an existing one?

    4. Thynk about searching contacts, creating and editing contacts.

    5. How can I view total production for my account/agency?

    6. Thynk about viewing production for an account or agency.

    1. How can I track my sales activities, calls, future traces, and appointments with customers?

    2. Thynk about tracking sales activities.

    3. How can I view my log of calls and future tasks, and how can I share them with my sales director?

    4. Thynk about viewing your log of calls and future tasks.

    1. How can I view the function diary or the guest room availability?

    2. Thynk about viewing the Function Diary and Availabilities

    1. Can you walk me through the flow of creating a group booking?

    2. Thynk about the flow of creating a group booking.

    3. How do I edit a booking?

    4. Thynk about editing a booking.

    5. How do I track deposits and payments?

    6. Thynk about deposits and payments.

    7. Where can I find contracts, proforma invoices, and documents sent to customers?

    8. Thynk about finding a contract.

    9. How do I check guest room availability?

    10. Thynk about checking availability.

    11. Where can I find a rooming list that Sales have attached to a booking?

    12. Thynk about finding a rooming list.

This course is designed for Conf Services/Banquet Managers and Directors. It is designed to teach you how Thynk will help you run your day to day activities efficiently.

  • 76 lessons