Course curriculum

Here's an overview of what you, as Property Admin, can expect to learn:

    1. Welcome to Thynk University

    2. How can I share my course completion with social media?

    3. Thynk about Social Sharing.

    4. What is a Thynk Community and should I join it?

    5. Thynk about Thynking Together.

    6. How do I contact Thynk Support?

    7. Thynk about Thynk Support.

    8. Do I need to back up Thynk?

    9. Thynk about backing up.

    1. Introduction to Thynk Home Page

    2. Thynk about the Thynk Home Page.

    3. Basic Standard Features

    4. Thynk about Basic Standard Features.

    5. How can I personalise the tabs on my Home Page?

    6. Thynk about personalising the tabs on the Home Page.

    7. How can I change the way the list of accounts/contacts appears on the Home Page?

    8. Thynk about changing list views on the Home Page.

    1. What can my users do based on their user profile and their permission sets? (Permissions Matrix)

    2. Thynk about user access.

    3. How do I create a new user?

    4. Thynk about creating new users.

    5. How do I assign permission sets?

    6. Thynk about assigning permission sets.

    7. How does my team log into Thynk for the first time?

    8. Thynk about helping your team log into Thynk for the first time

    9. My users keep forgetting their login! How can I reset them?

    10. Thynk about resetting passwords.

    11. How do I remove a user who has left our company? (Deactivating a user)

    12. Thynk about deactivating a user.

    13. How do I mass transfer accounts, contacts, bookings to a new sales manager?

    14. Thynk about mass transferring records.

    15. How do I create sales goals?

    16. Thynk about sales goals.

    17. How can I find and update goals by market segment?

    18. Thynk about updating goals by market segment.

    19. How can we handle sales territories in Thynk?

    20. Thynk about sales territories.

    1. How can I update information on my property?

    2. Thynk about updating properties.

    3. How do I edit room types?

    4. Thynk about editing room types.

    5. How can I add citywides and tradeshows to the function diary and combined availability?

    6. Thynk about SP Events and SP Resources

    7. How do I create default average checks for booking events?

    8. Thynk about default average checks

    9. How can I enter room night and revenue goals by property?

    10. Thynk about sales goals by property.

    11. How do I set up default booking commissions for the entire property?

    12. Thynk about booking commissions for properties.

    1. How do we allow a function space to accommodate more than one event?

    2. Thynk about Shareable Function Spaces

    3. How do I manage function room capacities?

    4. Thynk about function room capacities

    5. What are combination spaces and how do I build them? (combo function spaces)

    6. Thynk about combination spaces.

    7. How to add default setup and breakdown times to function spaces

    8. Thynk about setup and breakdown times

    9. How do I mark a function space as Out of Order? (Maintenance booking)

    10. Thynk about maintenance bookings.

    11. What is overbooking?

    12. Thynk about overbooking

    13. How do I adjust function spaces pricing rules for dynamic pricing?

    14. Thynk about function space pricing rules.

    1. Why should we use standard page layouts (managed pages)?

    2. Thynk about standard (managed) page layouts

    3. How do I add help texts to remind users what some of the fields mean?

    4. Thynk about Help Texts.

    5. How do I create a template for 'description' fields for my property?

    6. Thynk about creating templates for 'description' fields.

    7. How do I make a field mandatory?

    8. Thynk about mandatory fields.

    9. How can I update the drop-down picklist values?

    10. Thynk about drop-down picklist values.

This course is designed for Property Admins. It is designed to teach you how to manage the setup area, and perform your admin duties efficiently. More lessons to follow!

  • 156 lessons

Discover your potential, starting today