Course curriculum

Here is an overview of what you can expect to learn:

    1. How can I change the reports and dashboards to match my needs?

    2. Thynk about editing reports and dashboards.

    3. How do I share a report?

    4. Thynk about sharing a report.

    5. How do I schedule and subscribe to a report?

    6. Thynk about scheduling / subscribing to a report.

    1. How can I see a list of my accounts? (Account Listing Report)

    2. Thynk about the Account Listing Report.

    3. How can I see a list of my contacts? (Contact Listing Report)

    4. Thynk about the Contact Listing Report.

    5. How can I see how many prospecting calls I, or my team, have completed? Is there an Activity Summary Report?

    6. Thynk about the Activity Report.

    7. Where can I see today’s/this week’s/this month’s in house events? (Event Listing Report)

    8. Thynk about the Event Listing Report.

    9. How can I view our groups in house?

    10. Thynk about the Groups In House Report.

    11. Where can I find my inquiries/requests? (Open Inquiries Report)

    12. Thynk about the Open Inquiries Report.

    13. How can I see a summary of total revenue booked by month for rooms and events? (Monthly Revenue and Guest Room Summary)

    14. Thynk about the Monthly Revenue & Guest Room Summary

    15. How can I find how much business we are losing? (Lost Business Report)

    16. Thynk about the Lost Business Report.

    17. How can I forecast my events?

    18. Thynk about the Event Forecast Report.

    19. Kitchen Report

    20. Thynk about the Kitchen Report.

    21. How can I share changes to BEOs (function sheets) with the kitchen? (BEO History Report)

    22. Thynk about the BEO History Report

    23. How can I see which accounts from my PMS are matched to Thynk accounts? (Linked PMS Account Report)

    24. Thynk about the Linked PMS Account Report.

    25. How can I see which PMS Accounts with revenue are NOT matching to Thynk Accounts?

    26. Thynk about the Unlinked PMS Account with Revenue Report.

    27. Reports & Dashboards - Survey

    1. How can I view the GRC?

    2. Thynk about the GRC.

    3. Where can I see our booking daily transactions?

    4. Thynk about the Daily Transactions.

    5. Where can I find the Booking Pace report?

    6. Thynk about the Booking Pace.

    7. Business On the Books Dashboard

    8. Thynk about the Business on the Books Dashoard.

    9. How can I view an account/agency’s production figures? (Total Account Production Dashboard)

    10. Thynk about the Account/Agency Production Dashboard.

    11. How can I view my sales managers' production vs goals? How can I see who my top producing manager is? (Sales Manager Production)

    12. Thynk about the Sales Manager Production Dashboard

    13. How can I see my top accounts or top agencies? (Top Account Report)

    14. Thynk about the Top Accounts Dashboard.

    15. How can I view total production figures and compare to last year? (Account Production Dashboard)

    16. Thynk about the Account Production Dashboard

    17. How can I see function room occupancy so I can make informed decisions on how to sell space? (Space Revenue Optimisation)

    18. Thynk about the Space Revenue Optimisation Dashboard.

    19. How can I see my sales activities for activities, inquiries, bookings and conversion rates? (Global Sales Activities)

    20. Thynk about the Global Sales Activities.

    21. How can I see system usage? (Thynk Admin System Dashboard)

    22. Thynk about the Admin System Dashboard

    23. How can I see if a Sales Program was effective? (ROI / Sales Program Performance Dashboard)

    24. Thynk about the Sales Program ROI.

This course is designed for anyone who needs to know about reports, dashboards, and analytics.

  • 57 lessons