Course curriculum

Here is an overview of what you, as a sales manager, can expect to learn:

    1. How do I add an event to a group booking?

    2. Thynk about adding an event to a group booking.

    3. How do I check space in the function diary and can I block space straight from the function diary?

    4. Thynk about blocking space straight from the function diary.

    5. How can I move an event from within the function diary?

    6. Thynk about moving an event in the function diary.

    7. How do I add setup and breakdown times to events?

    8. Thynk about setup and breakdown times.

    9. How do I add breakfast/cocktails/flowers/tickets/spa treatment to a booking? (Adding booking products)

    10. Thynk about adding products to a booking.

    11. How do I edit and delete multiple events, products, packages on my booking? (Multi-edit & multi-delete)

    12. Thynk about multi-editing and multi-deleting on a booking.

    13. Where can I note specific requirements such as dietary restrictions or food allergies?

    14. Thynk about noting specific requirements.

    15. How do I generate a BEO and how do I edit it?

    16. Thynk about generating and editing BEOs.

    17. Where do we add specific instructions about a booking event to show on specific BEO Days?

    18. Thynk about specific instructions on a booking event for a specific BEO day.

    19. How can I have a different status on a booking and on an event?

    20. Thynk about a booking status and event status.

    21. How do I copy a function/event to a new date?

    22. Thynk about copying an event.

    23. How do I make sure that an event I have blocked is not moved by someone else without my approval?

    24. Thynk about locking your event so it can't be moved.

    25. How can I block my entire hotel for a private event (full buyout)?

    26. Thynk about full buyout / exclusive use for your hotel.

    27. How can I block a booking event as an outlet buyout?

    28. Thynk about privatizing a booking event.

    29. Where can I enter into a booking event, the agreed, expected, guaranteed, set numbers?

    30. Thynk about Agreed, Expected, Guaranteed and Set Numbers.

This course teaches you all about events, the function diary, BEOs etc.

  • 30 lessons