Course curriculum

Here is an overview of what you, as a sales manager, can expect to learn:

    1. How do I add an event to a group booking?

    2. Thynk about adding an event to a group booking.

    3. How do I check space in the function diary and can I block space straight from the function diary?

    4. Thynk about blocking space straight from the function diary.

    5. How can I move an event from within the function diary?

    6. Thynk about moving an event in the function diary.

    7. How do I add and edit setup and breakdown times to events?

    8. Thynk about setup and breakdown times.

    9. How do I add breakfast/cocktails/flowers/tickets/spa treatment to a booking? (Adding booking products)

    10. Thynk about adding products to a booking.

    11. How do I edit and delete multiple events, products, packages on my booking? (Multi-edit & multi-delete)

    12. Thynk about multi-editing and multi-deleting on a booking.

    13. Where can I note specific requirements such as dietary restrictions or food allergies?

    14. Thynk about noting specific requirements.

    15. How do I generate a BEO and how do I edit it?

    16. Thynk about generating and editing BEOs.

    17. Where do we add specific instructions about a booking event to show on specific BEO Days?

    18. Thynk about specific instructions on a booking event for a specific BEO day.

    19. How can I have a different status on a booking and on an event?

    20. Thynk about a booking status and event status.

    21. How do I copy a function/event to a new date?

    22. Thynk about copying an event.

    23. How do I make sure that an event I have blocked is not moved by someone else without my approval?

    24. Thynk about locking your event so it can't be moved.

    25. How can I block my entire hotel for a private event (full buyout)?

    26. Thynk about full buyout / exclusive use for your hotel.

    27. How can I block a booking event as an outlet buyout?

    28. Thynk about privatizing a booking event.

    29. Where can I enter into a booking event, the agreed, expected, guaranteed, set numbers?

    30. Thynk about Agreed, Expected, Guaranteed and Set Numbers.

    31. How can I print banquet checks?

    32. Thynk about banquet checks.

    33. Understanding costs and pricing on booking products and booking events

    34. Thynk about costs and pricing on booking products and events.

    35. How to use Prismm Diagramming & FAQs

    36. Thynk about Prissm diagramming.

    1. Introduction & overview of the new Event Manager

    2. How can I add a new event to a booking?

    3. How can I edit, delete, copy an event?

    4. How can I edit and delete multiple events?

    5. How can I group, sort and search events on large bookings?

    6. How can I view products in the new event manager? (Phase 2)

This course teaches you all about events, the function diary, BEOs etc.

  • 42 lessons