Course curriculum

Here is an overview of what you, as a sales manager, can expect to learn:

    1. Can you walk me through the flow of creating a group booking?

    2. Thynk about the flow of creating a group booking.

    3. How do I create a new group booking from the account?

    4. Thynk about creating a new booking from the account.

    5. How do I create a group booking from the Home Page?

    6. Thynk about creating a booking from the Home Page.

    7. How do I edit a booking?

    8. Thynk about editing a booking.

    9. How do I edit and delete multiple events, products, packages on my booking? (Multi-edit & multi-delete)

    10. Thynk about multi-editing and multi-deleting on a booking.

    11. How do I change the status on a booking and what do the statuses mean?

    12. Thynk about changing the booking status.

    13. Where do I enter a customer’s group budget?

    14. Thynk about group budgets.

    15. How do I add a commission to my booking?

    16. Thynk about adding booking commissions.

    17. Where can I see my own personal pipeline for the dates of my booking?

    18. Thynk about viewing your pipeline from the booking.

    19. My client wants to book a series of meetings. How do I block this?

    20. Thynk about booking a series of meetings.

    21. How can I copy a booking and update it with future dates? (Cloning a booking)

    22. Thynk about copying a booking.

    23. How do I track deposits and payments?

    24. Thynk about deposits and payments.

    25. How can I create an invoice, a credit note, or a cancellation invoice in Thynk? (For select customers)

    26. Thynk about invoices.

    27. Invoice Glossary & FAQ

    28. How do I handle if my customer wants their guests to pay for part of the booking? (Individual Contributions)

    29. Thynk about individual contributions.

    30. How can I email a proposal/contract/ BEO/proforma to my customer?

    31. Thynk about emailing documents.

    32. Where can I find contracts sent to customers?

    33. Thynk about finding a contract.

    34. How can I view my bookings for the current arrival year?

    35. Thynk about the 'bookings by owner CY' list view.

    36. How can I view bookings by booking ‘type’ for the current arrival year?

    37. Thynk about the 'bookings by type CY' list view.

    38. How can I view my pipeline for this month, and next month?

    39. Thynk about viewing my sales pipeline.

    1. Understanding invoices, and how do I enter payments into Thynk?

    2. Thynk about understanding invoices and entering payments.

    3. How do I create and issue invoices in Thynk?

    4. Thynk about creating and issuing invoices.

    5. How do I create and issue a credit note in Thynk?

    6. Thynk about credit notes.

    7. Invoice Glossary & FAQ

This course is designed for teams selling venues without guest rooms in your day to day sales activities.

  • 46 lessons