Course curriculum

Here is an overview of what you, as a sales manager, can expect to learn:

    1. Can you walk me through the flow of creating a group booking?

    2. Thynk about the flow of creating a group booking.

    3. How do I create a new group booking from the account?

    4. Thynk about creating a new booking from the account.

    5. How do I check guest room availability?

    6. Thynk about checking availability.

    7. How do I create a group booking from the Home Page?

    8. Thynk about creating a booking from the Home Page.

    9. How do I edit a booking?

    10. Thynk about editing a booking.

    11. How do I edit and delete multiple events, products, packages on my booking? (Multi-edit & multi-delete)

    12. Thynk about multi-editing and multi-deleting on a booking.

    13. How do I change the status on a booking and what do the statuses mean?

    14. Thynk about changing the booking status.

    15. Where do I enter a customer’s group budget?

    16. Thynk about group budgets.

    17. How do I add a commission to my booking?

    18. Thynk about adding booking commissions.

    19. Where can I see my own personal pipeline for the dates of my booking?

    20. Thynk about viewing your pipeline from the booking.

    21. My client wants to book a series of meetings. How do I block this?

    22. Thynk about booking a series of meetings.

    23. How can I copy a booking and update it with future dates? (Cloning a booking)

    24. Thynk about copying a booking.

    25. How do I track deposits and payments?

    26. Thynk about deposits and payments.

    27. If I don’t have a PMS Integration, can I attach a rooming list to a booking in Thynk?

    28. Thynk about rooming lists without PMS integration.

    29. How do I handle if my customer wants their guests to pay for part of the booking? (Individual Contributions)

    30. Thynk about individual contributions.

    31. How do I see booking details going to Mews for invoicing purposes? (Orders)

    32. Thynk about Mews Orders

    33. How can I email a proposal/contract/ BEO/proforma to my customer?

    34. Thynk about emailing documents.

    35. Where can I find contracts sent to customers?

    36. Thynk about finding a contract.

    37. How can I view my bookings for the current arrival year?

    38. Thynk about the 'bookings by owner CY' list view.

    39. How can I view bookings by booking ‘type’ for the current arrival year?

    40. Thynk about the 'bookings by type CY' list view.

    41. How can I view my pipeline for this month, and next month?

    42. Thynk about viewing my sales pipeline.

    43. Bookings - Survey

    1. Overview of the Enhanced Room Block Manager

    2. Thynk about the Enhanced Room Block Manager

    3. How do I add a room block to my booking in the room block manager?

    4. Thynk about adding room blocks to your booking.

    5. How do I add room types to my room block?

    6. Thynk about adding room types.

    7. How do I edit, cancel, delete room blocks and room types?

    8. Thynk about editing room blocks in the enhanced room block manager

    9. How do I sync the room block with my PMS?

    10. Thynk about syncing to your PMS.

    11. How can I have a different status for a room block from the booking overall?

    12. Thynk about disabling status updates.

    13. How do I add pickup if I don't have a PMS connection? (Manual pickup)

    14. Thynk about adding pickup without a PMS connection.

    15. How do I manage reservations from Thynk?

    16. Thynk about managing reservations

    17. How do I create and manage a Reservation Only block in Mews?

    18. Thynk about 'Reservation Only' blocks in Mews

    19. Where can I find Guest Room Revenue totals on my booking?

    20. Thynk about Guest Room Revenue totals.

    21. How do I release a room block (release inventory)? How do I change a cut off date?

    22. Thynk about releasing inventory, and changing cut off dates

    23. How to use primary and secondary occupancy (Mews only)

    24. Thynk about primary and secondary occupancy if you have Mews PMS.

    25. Thynk about entering manual pickup.

    26. Rooming List FAQs

This course is designed for Sales Managers. It is designed to teach you how Thynk will help you run your day to day sales activities and book business quickly and efficiently.

  • 69 lessons