Course curriculum

Here is an overview of what you, as a sales manager, can expect to learn:

    1. Can you walk me through the flow of creating a group booking?

    2. Thynk about the flow of creating a group booking.

    3. How do I block a group from the account? (Create a new booking)

    4. Thynk about creating a new booking from the account.

    5. How do I check guest room availability?

    6. Thynk about checking availability.

    7. How do I block a group from the Home Page?

    8. Thynk about creating a booking from the Home Page.

    9. How do I book a group into more than one property?

    10. Thynk about booking a group in multiple properties.

    11. How do I edit a booking?

    12. Thynk about editing a booking.

    13. How do I edit and delete multiple events, products, packages on my booking? (Multi-edit & multi-delete)

    14. Thynk about multi-editing and multi-deleting on a booking.

    15. How do I change the status on a booking and what do the statuses mean?

    16. Thynk about changing the booking status.

    17. Where do I enter a customer’s group budget?

    18. Thynk about group budgets.

    19. How do I add a commission to my booking?

    20. Thynk about adding booking commissions.

    21. My client wants to book a series of meetings. How do I block this?

    22. Thynk about booking a series of meetings.

    23. How can I copy a booking and update it with future dates? (Cloning a booking)

    24. Thynk about copying a booking.

    25. How do I track deposits and payments?

    26. Thynk about deposits and payments.

    27. How can I attach a rooming list to a booking?

    28. Thynk about attaching a rooming list.

    29. If I don’t have a PMS Integration, can I attach a rooming list to a booking in Thynk?

    30. Thynk about rooming lists without PMS integration.

    31. How can I check if a booking has been sent successfully to the PMS?

    32. Thynk about sending a booking to the PMS.

    33. How do I see booking details going to Mews for invoicing purposes? (Orders)

    34. Thynk about Mews Orders

    35. How do I update pickup numbers in a booking without a PMS integration?

    36. Thynk about entering pickup if not connected to a PMS.

    37. How can I email a proposal/contract/ BEO/proforma to my customer?

    38. Thynk about emailing documents.

    39. Where can I find contracts sent to customers?

    40. Thynk about finding a contract.

    41. How can I view my bookings for the current arrival year?

    42. Thynk about the 'bookings by owner CY' list view.

    43. How can I view bookings by booking ‘type’ for the current arrival year?

    44. Thynk about the 'bookings by type CY' list view.

    45. How can I view my pipeline for this month, and next month?

    46. Thynk about viewing my sales pipeline.

    47. Bookings - Survey

    1. Overview of the Enhanced Room Block Manager

    2. Thynk about the Enhanced Room Block Manager

    3. How to add room blocks and guest rooms

    4. Thynk about adding room blocks in the enhanced room block manager

    5. How to edit blocks and guest rooms

    6. Thynk about editing room blocks in the enhanced room block manager

    7. The enhanced room block manager and your PMS connection

    8. Thynk about your PMS connection

    9. How to use primary and secondary occupancy (Mews only)

    10. Thynk about primary and secondary occupancy if you have Mews PMS.

    11. Rooming lists and reservations

    12. Thynk about the rooming list and reservations

    13. How do I add pickup if I don't have a PMS connection? (Manual pickup)

    14. Thynk about entering manual pickup.

This course is designed for Sales Managers. It is designed to teach you how Thynk will help you run your day to day sales activities and book business quickly and efficiently.

  • 61 lessons